Telephone Volunteering

By volunteering your time and skills you can help people in crisis.

By volunteering for Lifeline WA not only will you be making a difference to the lives of other Western Australians who use our services, but you’ll also be enriching your own life.

It takes a lot of dedicated people to provide our 13 11 14 crisis support service 24 hours a day, 365 days a year. Our volunteers support Lifeline WA in many different ways – answering calls to our crisis support line, helping to raise funds, assisting at events or carrying out administrative duties.

Volunteers have enabled Lifeline to provide essential crisis support services to the Western Australian community for 30 years. Will you help us to continue this commitment to the community?

What's in it for you?

• Personal and professional growth
• Potential career opportunities
• Giving back to your community - the sense of achievement and pride that comes with that
• Learning new skills and experiencing new things
• Meeting new people and making new friends
• Belonging to the Lifeline community
• Training and development opportunities
• Volunteering locally in your community, but have an impact both locally and nationally
• Knowing that by volunteering you really are making a difference!

Lifeline WA is currently recruiting Telephone Crisis Supporters in both Perth and WA’s Southwest region.  

To apply to volunteer in Perth, please click here.
To apply to volunteer in WA’s Southwest region, please click here.
 
If you are interested in coming to an information session or would like further information about the Crisis Supporter recruitment process, please email hr@lifelinewa.org.au.


The next Telephone Crisis Support Workforce Information Session will be mid 2021.

• Volunteer

  Frank

  Frank began his Lifeline WA story in 2002 and was recently awarded Lifeline WA’s Golden Wattle Award for his outstanding contribution to the 13 11 14 Crisis Support line. Frank started volunteering for Lifeline WA following an incredibly painful experience in his own life and feeling that he had nobody to talk to about it. 18 years later, Frank continues to selflessly dedicate his time to ensure that no one else will be in this position and that everyone has someone to talk to in times of crisis.   Frank always has a word of encouragement for his fellow Telephone Crisis Support Volunteers and embodies all of the values that Lifeline WA uphold. Frank has answered a staggering 9,200 + calls to 13 11 14 and will have undoubtedly saved many lives.    Frank says ‘Lifeline WA is a wonderful organisation and has very special people working and volunteering for it. I can honestly say I ...

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• Volunteer

  Pauline

  Pauline has been a Lifeline WA Crisis Support volunteer for 18 months and is motivated by the alarming statistics of depression and suicide in the community, especially in young people. Pauline lo...

• Volunteer

  Jon

  Jon started volunteering for Lifeline WA 12 months ago, inspired by the help he received from one of our crisis supporters.“In 2009 Lifeline was a huge help to me when I noticed a close friend goin...

• Volunteer

  Lifeline WA Telephone Crisis Supporters

  Lifeline WA has more than 140 professional volunteers who generously give their time, skills and compassion to assist their community. The role of a Telephone Crisis Support volunteer requires a hi...

• Volunteer

  Telephone Crisis Support Training

  Lifeline WA is a Registered Training Organisation (88036) and delivers Crisis Supporter Workplace Training (CSWT) - a nationally recognised training workplace program that builds the skills of peop...

• Volunteer

  Want to volunteer?

  Contact Lifeline WA on 9261 4444 or email hr@lifelinewa.org.au