Telephone Counselling
The national 13 11 14 service focuses on the provision of support to people in crisis and emotional distress.
The service operates 24-hours a day 7 days a week, 365 days a year, is delivered by trained and accredited Telephone Crisis Support Volunteers and supported by a highly qualified team of staff.
The Lifeline WA Telephone Crisis Support Service operates from Perth.
This service receives 1250 calls per day, of which between 35-50 will be from people at high risk of suicide.
If you would like to find out more about how you can become a Telephone Crisis Support Volunteer, visit our Volunteer page.










