Volunteer With Us
Special Events
Every hour of time donated to volunteering for Lifeline WA is helping us to care for more people in better ways.
Volunteer roles include:
HBF Run for a Reason 2012: Volunteers required from 6:30am – midday on Sunday the 27th of May 2012 to assist with the roles of Course Marshall and on the Aid Station. Click on the titles for more detailed job descriptions.
Black Diamond Ball 2012: Various volunteer shifts required from 9am Saturday 25th August through to 10am Sunday 26th August 2012. Tasks will include set up (styling, theming, transportation and distributing), at-event assistance (selling raffle tickets, registration table, spotters for live auction, assistance with silent auction, collecting pledge cards, etc) and pack up.
Please contact fundraising@lifelinewa.org.au for more information on any of the above.
Telephone Crisis Support
Positions with Lifeline WA are advertised at our eRecruit Centre
Our Telephone Crisis Support Call Centre located in Perth, is a leading provider of Crisis Telephone Support to Australians in need. We believe everyone has the right to be heard, understood and cared for.
People may call Lifeline for a number of reasons. These may range from grief, loss and separation, relationship issues, family breakdown, drug and alcohol abuse, mental health problems including depression, anxiety, psychiatric disorders, thoughts of suicide and self harm, social issues including loneliness, isolation and estrangement.
Every caller is provided with specialised care and support, delivered by highly trained telephone crisis support workers. The work of a telephone crisis support volunteer is highly rewarding. Reaching out to support vulnerable people in our community is the highest form of giving. It takes very special people to dedicate their time and skills to such a worthy cause.
In order to ensure we meet the growing demands of our community, we are constantly looking for mature, dedicated and highly motivated people to join our friendly team. Reporting to the Supervisor, successful candidates will be committed to the delivery of quality telephone crisis support on an ongoing basis for a approximately four hours per week. Our ideal candidates will have the following attributes:
- Excellent telephone communication skills
- Display a high level of compassion, patience and tolerance towards a variety of clients from diverse backgrounds who are in crisis
- Good understanding of privacy and confidentiality issues
- Ability to work independently and as part of a team
- Ability to accept coaching and feedback from supervisors on a regular basis
- High level of accountability, professionalism and commitment when performing duties and attending work
Lifeline WA provides the following benefits to Telephone Crisis Support volunteers:
- A nationally recognised qualification (Certificate IV in Telephone Counselling Skills), which can lead to Recognition of Prior Learning for other recognised qualifications as well as attaining memberships to professional bodies
- Practical work experience in the crisis support field, especially if you are a student, graduate, or postgraduate
- Pathways for entrance into university courses
- Ongoing personal and professional development
- Family friendly work practices
How do I apply?
The process of application is as follows:
Attendance at an Information Session: refer to the Information Brochure for details
Completion of an Application Form with appropriate Reference Checks;100 Point Identfication Check; Police Check Form
Attendance at a face to face Interview
Successful applicants will be invited to commence training
If you like a challenge, and enjoy helping those in need, please contact Telephone Crisis Support Service team on 9261 4421, or email your details to: tc@lifelinewa.org.au. Please note that due to the nature of the position, all successful applicants must undertake significant training and police checks. For further information please download the information kit and the application form.
Receptionist
We are currently looking for reliable front of house volunteer receptionists to assist us at our head office on Murray St, Perth during the Administrative hours of 9-5pm. As a front of house volunteer receptionist, you will be supporting staff by completing tasks such as
- Monitoring and answering incoming calls from the switchboard, transfer calls and email messages to the relevant person.
- Welcome all visitors to office and assist them appropriately in their needs.
- General administration duties include; faxing, photocopying, shredding, mail merges, room bookings etc.
- Undertake stock take of stationery.
- Administrative assistance to staff members in the different departments as required.
- Assist with maintaining accountable records related to Lifeline WA.
- To perform other duties that would be appropriate to ensure the effective operations of Lifeline WA.
To be successful in this role you must be flexible and have solid experience as a Receptionist or Administration Assistant. The ideal candidate will also have exceptional personal presentation and have a friendly and courteous manner. Excellent communication skills and intermediate experience with Word, Excel & Outlook are absolutely essential. For more information please contact Helen Williamson 9261 4400 or email helenwilliamson@lifelinewa.org.au
Retail and Warehouse Assistants
Our retail outlet located in Kelmscott (opposite Sherwood Train Station), is looking for reliable, dedicated, and enthusiastic ongoing volunteers who would like to pursue a career in the retail and/or logistics industries. This role will be ideal for those who enjoy performing a wide variety of tasks in a busy environment. Reporting to the Retail Manager , your duties may include serving customers, sorting, packing/unpacking and displaying merchandise, stocktaking and inventory, as well as rag cutting.
In addition, there are positions available to candidates with a driver’s license or an electrical licence. These positions will assist the Retail Manager (vans are provided). Successful candidates will display the following attributes:
- Excellent face-to-face communication skills
- A mature, patient and tolerant attitude towards a variety of customers
- Honesty and Integrity
- Able to perform a variety of tasks in a retail and warehouse environment
- Can follow directions from supervisors and learn new skills
- Work independently and as part of a team
- Display a positive attitude and good work ethic
- Knowledge and/or experience in a similar environment (desirable)
.If you would like to excel in the retail industry and can work with enthusiasm and a sense of humour, then please contact the Lifeline Shop Manager on (08) 9399 3647, or email your details to: opshoptreasures@lifelinewa.org.au
We provide on the job training and flexible work arrangements. Please note that all successful applicants must undergo police checks.
For more information please contact us.
