About Us

About Us

About Lifeline WA

Lifeline WA provides all Western Australians experiencing a personal crisis or thinking about suicide with access to 24 hour crisis support and suicide prevention services.

Our 13 11 14 service is a nationally-routed crisis support number, available every day of the year, from any location in Australia. It is available to anyone - regardless of age, gender, ethnicity, religion or sexual orientation.

Somewhere in Australia there is a new call to Lifeline every 32 seconds. Last year, more than 55 000 Western Australians contacted us for support via our 13 11 44 service, and we responded to 14 000 Online Crisis Chat sessions. Many were after advice or self-help information for friends and family. Others were reaching out for someone to listen to their concerns. Typically, callers in crisis find that painful changes or problems are increasing their distress and overwhelming their capacity to cope.

People call Lifeline’s 24 hour crisis line 13 11 14 about:

  • Suicidal thoughts or attempts
  • Personal crisis
  • Anxiety
  • Depression
  • Loneliness
  • Abuse and trauma
  • Stresses from work, family or society
  • Self-help information for friends and family

Lifeline WA believes that almost all suicides are preventable and that by connecting vulnerable people with crisis support, these people can be kept safe.

We also aim to create opportunities for emotional wellbeing and provide other support services including:

  • 24 Hour Telephone Crisis Support – 13 11 14
  • Online Crisis Support Chat service via http://crisischat.lifelinewa.org.au available to all Western Australians 10pm – 2.30am (AWST)
  • Education and training programs that increase understanding of suicide prevention and mental health within the community and workplace
  • Counselling Services that provide affordable, confidential, face-to-face counselling for separated parents, people experiencing financial difficulty or those who are bereaved
  • Information and resources for help seekers and care givers
  • Campaigns and fundraising events to raise community awareness about mental well-being and suicide risk

Lifeline WA relies upon community contribution, corporate partnerships and fundraising activities to deliver its core suicide prevention and crisis support services.

Our vision is working towards creating communities free of suicide

Our mission is to prevent suicide, support people in crisis and create opportunities for emotional wellbeing.

Donate online now or call 08 9261 4444. Each dollar you give helps us save lives.

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